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Xperia J touch problem

anuplp
Visitor

Xperia J touch problem

i have purchased Sony Xperia J

but now in this I am facing a problem that my touch pad is working automatically it is dialing numbers, opening applications and I am not able to work on it

and now I have switched off the mobile phone as it is automatically working and

and on my touch it is not responding

1 REPLY 1
Rickard
Master

Sounds like there's something wrong with the phone but if you have a put a screen protector on it you could try removing that and see if it works. If not i recommend that you contact a service location or local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) for assistance.