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Xperia J headsets

Neo77
Visitor

Xperia J headsets

Recently my xperia j headsets are not working. The headsets i got from the box itself. When i plug it in, the music continues to play in the speakers itself, but when i turn off the phone and back on the music plays in the headsets, but now when  i unplug the headsets the phone still thinks the headsets are in and i dont hear anything from my phone speakers. I have to turn off the phone again and back on for it to recognize the headsets are out. I have to do this everytime.

If i want to listen to music in headsets, i have to turn off and back on. Then when i need to use the phone speakers or say to even talk on a call whithout headsets i have to turn it off and back on. Can some please tell me where the problem is at?? is my headset jack not working or the software in the phone? i updated to android 4.1.2 already... is there some settings i need to change?? Let me know, ur help is much appreciated!!

Thanks

1 REPLY 1
Rickard
Master

Hard to say for sure if this has to with the software or hardware.

I recommend that you first try repairing the phones software using PC Companion and see if this problem occurs before you install any apps or restore any backup. If you have the problem then i suggest you contact your local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) or a service location for assistance for repairs.