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Xperia Ion cannot turn off

hkindunil
Visitor

Xperia Ion cannot turn off

My phone struck in booting, cannot turn off i've tried VOL Up + Power but dosen't work, display on but black please help me Neutral_Face

sorry bad english.

1 REPLY 1
Henke
Contributor

Hold down on/off button and volume up until you feel a vibration (phone will restart)

Hold down on/off button and volume up until you feel 3 vibrations (phone will turn off)

Does anything happen?

Otherwise you can wait until the battery level goes down and then start to charge the phone for a long time/100%