Xperia Go Jelly Bean Upgrade : Problem on phone calls

[obby36]

Hi,

I have successfully upgrated my XPeria Go to Jelly Bean and I'm facing a big problem with phone calls :

After dialling and pressing "call", the phone is completely frozen ! It remains frozen from several seconds to about 1 minute !! During this time I have no information about the call setup progress. The call can be established, and the celled party can talk "alone" : I'm not able to know when the call is established and to hear him speaking !!! Then, my phone is no more usable !!!!

I don't know if anyone has already experienced this problem ...

Best regards.

[ad8yaa]

The restore is definitely not a factor! I've tried the repair thrice already.Now the least you guys can do is acknowledge the bug and the fact that you've got a patch to roll.

[obby36]

Hello,

Ok, I found a possible cause of this problem : After rebooting the phone, there is no problem with phone calls. As soon as an application is using the Android class 'AudioRecord' for recording (used by every VoIP application, audio recording apps, ...), the phone application starts to freeze and is no more usable.

In fact, my own application is based on this principle, that's why I catched the point. Unfortunately, this is not systematic, or the problem does not appear immediately after. My app is not distributed so can't cause troubles to others. Gageracer, Ajelishka, could you confirm this behaviour (working OK after rebooting, and then, using a particular app causes the problem) ??

Thank you.

[dimitra12000]

Hello from Athens.

I have the exact same problem with the phone calls, mostly targeted in the incoming. Although I accept the call, the line doesn't open and I miss the call. The 2nd time someone calls the same. Callers have said that they can hear for a few seconds my ringtone and then the line opens.

another thing is the on-off button. If you push the on/off button during a call, it automatically finishes the call. so in case you are in a long call and you get a message, while your screen has turned off, you can not see it or do anything else, in case your screen is turned off. you have to terminate the call.

last, but not least, the google maps app is not working correctly any more and can not find my location. although the gps is open and has access to all apps, google maps have a problem. I don't know if its related to the jealy bean, but I didn't experience this problem before.

I Haven't tried the reboot yet, since I read it's not helping but I will try it now.

In any case the bug should be fixed asap. this upgrade did more harm than good

Thank you

[silfiriel]

I have the same problem, and it's extremly annoying .

Both on outgoing and incoming phone calls. So far on every phone call

and I had many dropped calls too.

We need an update to fix ASAP

[Ajelishka]

Hey obby36,

I've uninstalled Skype and Viber... works ok so far!!!

BUT!!!! Its not a solution for me!!! I use both for my work!!!

and if I wont be able to do so - Ill have to change my phone.... (((((((((((((((((

Is there any other way to fix it???

Thanx!!!

[obby36]

Thank you Ajelishka. This confirms my thought.

Please just one more question : Was Skype also affected by the problem (application freeze) or only the native phone application ??

So, Sony guys, I think you have elements enough to investigate and write a patch to fix this bug !!

Thank you for considering it seriously. Best regards.

[Ajelishka]

I don't think its Skype, cz I don't keep it running on background as Viber!

Viber is constantly on!!!! and starting from Tuesday - Ill have to install it back again (((

the problem with the dialer still exists... I dial a number and I don't see any change on the display, whilst the other party could already answer the call... annoying, dont you think???

I really hope they could fix it!!! cz i really love this phone!!!

[Uliwooly]

that's up to skype or viber devs to solve, not Sony.

[ad8yaa]

Well, its not Skype or Viber either. I use neither of them but still facing this issue. And once again for the record, SONY STILL HAS NOT ACKNOWLEDGED THE BUG!

[Uliwooly]

@ad7yaa elaborate on the bug.