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xperia e3 dual has 4gb intenal memory but my phone shows only 2gb .why?

muddassir
Visitor

xperia e3 dual has 4gb intenal memory but my phone shows only 2gb .why?

a week ago baught xperia e3 dual . its specification shows it has 4 gb of internal storage but my phone shoes only 2 gb. 

13 REPLIES 13
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

There is nothing wrong, this is how the memory works in your phone. You can find the following information in the white paper: "Memory comprises of approximately 2.3 GB of firmware, plus 1.7 GB of “Internal Storage” for downloaded applications, music, pictures and films, and some application data."

If you want more information about the memory in your device, you can take a look at the white paper:
http://www-support-downloads.sonymobile.com/d2212/whitepaper_EN_d2212_xperia_e3_dual.pdf

syorks
Visitor

Well there is something wrong with the phone because as soon as a user lets the installed apps update, and then maybe  has the cheek to actually use one or two apps, then the memory is full. For example. Facebook started at 29Mb. I have never logged in or used the app, but it is already 69Mb. I am already getting warnings that the memory is nearly full after owning the phone for a week.

Sachin4u
Visitor

Of course the 2GB of your internal memory contains system files and some built in applications which you cannot delete. The remaining 2GB is free for you to save music, videos, pics and install apps etc.
syorks
Visitor

My E3 is showing - Device Memory -

Total Space 1.72Gb

Available 488 Mb.

Apps 1.16Gb

Pictures, Videos 340 Kb

Audio 148 Kb

Downloads 0.96 Mb

Cached data 279 Mb

Misc 120 Mb

SD Card - Total Space 29.71 Gb, Available 20.87 Gb

The only Apps I have added have been moved to the SD card, all my music is on the SD card, I haven't taken any videos or photos.

So it seems that 2.28 Gb is taken up by the operating system, and that Pre-installed apps take up 1.16 Gb of the 2 Gb memory that is supposed to be for "the user".

The largest pre-installed apps are showing as

Album 22.96 Mb

Chrome 78.94 Mb

Facebook 71.98 Mb

G Mail 9.89 Mb

Google Search 71.52 Mb

Various Google Play apps - 110 Mb

Google + 50.11 Mb

Maps 22.55 Mb

Track ID 13.97 Mb

Track ID TV 17.20 Mb

TV SideView 24.97 Mb

Walkman 23.59 Mb

Xperia Keyboard 17.68 Mb

You Tube 17.15 Mb

Twitter 29.14 Mb

raj006
Visitor

Hai in my mobile unfortunately i uninstalled Facebook app that come up with mobile... Now how could i get it back. I tried in play store but its not,
Then often it says internal storage is full, and i can't able to move apps to SD card.. Kindly do the need full
Tags (2)
svarela
Visitor

This model (for one SIM only) debuted in my country just now and I bought one this week. Barely used it (I don't think I even qualify as medium user) and allready experiencing same problems than syorks. SD card doesn't really solve this, unless one transfers there everything that's possible and turn of built in apps updates and permanantly be watching capacity... simply not praticable.

There are some nice features but storage should be advertised (tops) as 2GB internal memory instead of 4.

I've been a Sony fan since K310i but this one issue has just disapointed me to the point that I'll be returning it and switch to other device.

Broken_Heart

Rachaelv
Visitor

I can't download any new apps my internal memory is full, I've moved all apps that can be moved to sd card and deleted ones that can be deleted. Is there any way I can set sd card as default so I can download new apps straight to the card? I have the same problem with music, I can transfer once they're on the device but I can't save straight to the card and now my internal memory is full I can't do anything?
Asif796
Visitor

Xperia E3 is always displaying as low internal memory.
Another as I attach my USB flash drive using Otg cable..the device stops displaying the apps installed on sd card. I had to reset the phone but again there is same problem. I stopped using flash drive and now it so happened due to some reason I had to switch off my phone and when I turned it on...the sd card apps are not displayed in menu. I don't understand what to do. Can anyone help me??
jaizaki
Visitor

yes when i know there is only 2gb..im so disappointed..so im willing to root the device..so i can instal the app to my external sd...but i can't fine the rom or img. for it..my device is E3 single have been upgrade to KitKat 4.4.4 please upload the rom..so i could root my device please,,,?