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Xperia e3 battery issue

siwy991
Visitor

Xperia e3 battery issue

Hello, I have one problem with Xperia E3's battery indicator . Generally battery condition is not a problem and drain by whole night is about 1-2%, but sometimes through the day I can notice a 5-6% drain by a 1 h when it's in sleep. There's no apps in background and battery drain sometimes appears unexpectedly. It can drain a 1% through the night, but it can also drain 5-6% per hour still with no apps in the background. Also I've noticed that my battery sometimes is not full charged, e.g after whole night charging, in the morning I can see 97% or 96% and it's still plugged but not charging.  Yesterday i charged full my battery and turned off for night. Today in the morning I turned on xperia e3 and after while my indicator showed mi 89% of battery, despite it was 100% at turning off last evening. Despite this battery lasted few hours at the same level. What do you think, it's problem with battery or just software issue?

4 REPLIES 4
Phy
Legend
Legend

Not too sure what it could but since you are having problems with the battery try this http://talk.sonymobile.com/t5/FAQ/Facing-problems-with-abnormal-battery-and-shutdown/m-p/320375#U320...
profile.country.GB.title
Uliwooly
Expert

You can also boot on safe mode and see if the same issue occur

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

siwy991
Visitor

Unfortunately, it didn't work.
Ad. 1 - trick with power and volume button didn't work in my xperia e3, just nothing happened:)

Ad. 2 - safe mode? unfortunetaly my issue first appeared on clean system without any third-party app.

I also remeber, when I bought this phone 2 weeks ago, I left it all night turned on (in sleep), and it resulted in deacreasing battery from 50% to 0% in the morining without any app even installed. This drain happened once, but sometimes this battery drains unexpectedly as i wrote. On different forum I've found out that some people suffer the same, i'm pretty sure it's a fault. Maybe next update will fix it? If not, should I take an advantage of the guarantee ? Battery is good, but it seems to be problem with problem with charging or indicator, anyway I want this device full charged without any faults.

Phy
Legend
Legend

Try repairing your phone with PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/