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Xperia E hardlocked

jr
Visitor

Xperia E hardlocked

Hi,

I bought an unlocked Xperia E a few days ago (from bol.com).

I inserted my sim card and it all worked happily.

Today, I got the message : "no service"

However, using the sim card in another phone worked fine.

After some research, I think the problem is that my sim lock page shows this info:

[x] Network 0

[x] Network subnet 0

[x] Service provider 0

[x] Corporate 0

[x] SIM 0

So, it seems it is hardlocked.

I have no idea how this happened or how to fix it (without voiding the warranty)

6 REPLIES 6
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Uliwooly
Expert

Those 0s mean that your phone its not network branded but SIM free, now the problem I can think is that you have either a faulty SIM card or a way too old SIM card, just get a brand new SIM card, even if the SIM work with other phones just get a brand NEW one

 

Don't forget the Kudos 

jr
Visitor

Thanks for the reply.

The SIM card is not that old and it did work for a day or two.

I also found somewhere that an unlocked phone should have [ ]'s instead of [x]'s.

I'll try it with other SIM cards.

rs007
Visitor

open the dialler and enter *#*#7378423#*#* to access the service menu. In your device, tap Service info >Configuration > Rooting Status . If Bootloader unlock allowed says Yes then your phone is locked or if it says rootable: Yes or rooted:Yes

then ur device is unlocked

jr
Visitor

It says Bootloader unlock allowed: Yes

so it is indeed locked?

Still, I have no idea how it happened, it did work for two days.

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Uliwooly
Expert

Your phone its not locked, if you are allowed to unlock the bootloader that means that its SIM free or it has never been locked to a carrier/network

diniro
Visitor

my xperia E i puchased yesterday at 4 pm,trying to get used to its mind boggerling workings ,and it just locked and all i can get on screen is a dial pad.canot get into my phone?