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Xperia doesn't turn on after falling out of my pocket

stc5552004
Visitor

Xperia doesn't turn on after falling out of my pocket

My Xperia doesn't turn on after falling out of my pocket (2' off the floor), the only thing that's on is the flash led.  Is there a solution or should I just replace the phone?

I tried to use PC Companion after charging the phone over night and still the same problem; the flash led is the only thing that's on and PC Companion doesn't detect the phone at all, so I guess I have to replace my phone.

1 REPLY 1
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_alexdon_
Expert

You have to perform a software repair using PC companion.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

alexdon