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Xperia conect to Pc with screenlock

Palio
Visitor

Xperia conect to Pc with screenlock

Hello,

My Sony Xperia J is broken so the screen is black but the Led at the bottom is on and the keys glow.

I found a advice on the Internet to install a new firmware but i cant see the unlock screen. an the Pc companion from Sony says that he cant find the phone cause the creen is locked.

Have you any idea what i can do ?

Sorry for my bad english, i'm from germany Winking_Face

Thank you

5 REPLIES 5
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_alexdon_
Expert

Use sony update service to remove the lock:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Palio
Visitor

But how can i save the information, contacts etc ???

profile.country.RO.title
_alexdon_
Expert

You cannot if you do not have access to the phone,I am sorry.

alexdon
Palio
Visitor

sorry for ask again, but how can i turn it off without any display functions ?

profile.country.RO.title
_alexdon_
Expert

Just remove the battery and put it back in.

alexdon