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Xperia c4 shutting down automatically

Bhavini
Visitor

Xperia c4 shutting down automatically

I have brought it before a week only and i am facing this issue..after some intervals its getting switched off automatically then it gives inaccurate date error in WhatsApp. I have tried doing software update in service centre but still no results. There must be now hardware issue..this is really very disappointing..i have 4 Xperia mobile phones in my home but after facing this issue in a week only i ll not suggest some one to buy that, i have said this with very disappointment.
4 REPLIES 4
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Uliwooly
Expert

@Bhavini

how old is the SIM card? are you using the correct SIM card size or did you cut/trimmed it?

Bhavini
Visitor

I have bought new nano sim card 5 days back only.
Bhavini
Visitor

What's the issue tell me..according to me its a phone hardware issue only and i am not getting expected result from your service center.
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Uliwooly
Expert

@Bhavini

Boot on >>> safe mode for few hours and see if you experience the same, if you don't then its a third party app causing this problem

Also: This is a user based forum, if you want/need Sony's official support >>> Local support