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Xperia Arc won't charge from wall socket

jumax9
Visitor

Xperia Arc won't charge from wall socket

When connected to PC it charges without any problem, however, when pluged to the wall socket it doesn't work (it doesn't matter if it's on or off, it won't charge).

I happen to have another Xperia Arc (lucky me) so I know the problem is with my phone because the other one works (even using the same wall socket). This is not actually troublesome since I can charge using the PC but it's something weird I'd like to fix (or, at least, know why it happens)

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

have you try the obvious a different wall socket? and a different usb cable?

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

jumax9
Visitor

Yes, of course, I tried with the ones from the other phone I have (and I tried the other phone with mine, it worked too)

profile.country.GB.title
Uliwooly
Expert

you could repair your phone with SUS to narrow down the issue

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

jumax9
Visitor

it's necessary?  I have a custom rom and if I'm not mistaken, I'll lose my data if I do that (and I've got the custom rom since past May or so, it shouldn't be the reason why it's not charging because the problem brand-2013-new :smileysilly:).

Anyway, if there's no other way/solution I'll do it.