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XA Screen Problem

RM06
Visitor

XA Screen Problem

Hi Sony Care Team,
I just noticed a tiny strip of light from the upper left side of my XA Ultra. When I investigated it.. The slot for the sd card and sim looks like its deeper than usual. Then I noticed that the side cover/cover is slightly separated from a small part of the bessel and you can see an awkward white light thats different from your display. I just got this phone. Used it for almost two months. Is this the type of quality we get from xperia phones nowadays? I never dropped the phone. Got it a jelly case and tempered glass when I purchased the phone.
1 REPLY 1
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Uliwooly
Expert

@RM06

I'm sorry to hear about your issue, but a protective case won't "protect" the phone 100% of the time if you dropped or sat on it, if you haven't damaged your phone, contact your Local support to get it inspected.