05/06/10 - Purchased
23/06/10 - [ 18 days ] Send to service centre for vaious problems
08/08/10 - [ 45 days ] Received a replacement
Problems in new phone.
- Battery life mentioned on website is 500 hrs standby / 10 hrs talktime. It is hardly 25 percent of the claim.
- Volume for ring tone & alarm is very low
- Hand writing recognising is a feature mentioned in manual & website, but not available.
- USB charging – some times it charges & some timed it does not charge.
- Key board - Many keys are malfunctioning. Z & Y are interchanged. Please see picture.
- All icons for setting are malfunctioning - e.g. autolock icon goes to phone reset setting
I really dont know what to do.
The make the things worse, on your website the below is mentioned:
Xperia™ services - With your Xperia™ X2, you get a tailor-made service package. From the support panel in the phone, you can choose to contact our dedicated Xperia™ services support team or go straight to our Web support. And in the unlikely event your Xperia™ X2 stops functioning while abroad, we'll give you a replacement phone within 48 hours in most areas.
Thanks & Regards, Amit Singhania – 98208 80612
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