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X10 mini crash

User999
Visitor

X10 mini crash

Hi, I tried to reset my sony x10 mini yesterday to factory settings within the menu (Privacy-->restore to factory setting).

During this process it crashed. The hard reset doen't work as well (on/off + middle or any other button).

The phone isn't totally swithched off, ie the screen is not totally black, but rather dark grey.

When I connect the phone to my PC via USB, the computer recognizes something (USB connection sound), however, the computer doesn't display anything about a connected device.

I have tried SEUS as well and it doesn't work.

The battery is non-removable.

What can I still do to resolve this fatal crash?

1 REPLY 1
Johan
Master

Unfortunately if SUS can't detect the phone I think that this needs this be examined and fixed at a repair center. Contact your local support team for more information about how to get it examined.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/