wt19i stereo speaker problem (right channel)

[TomiKaira]

my wt19i stereo speaker (right channel) is not functioning.,,.when connected to headphones, sounds are okay (both sides functioning) .. how do i know whether it's hardware or software problem? FYI, after tht problem, i updated to ICS using PCC...but the problem still same..

[Hampus]

Hi,

Sorry to hear that.
Since you have performed a software update and the problem persist, it sounds more related to a hardware issue. I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:
http://support.sonymobile.com/global-en/contactUs/