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Won't turn on or charge

zKranky
Visitor

Won't turn on or charge

Basically it wont charge, It wont turn on even doing the vol up + power button force restart

12 REPLIES 12
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Uliwooly
Expert

Connect the phone to a wall charger > press and hold Power & volume up for 10 seconds > let it charge for 2 to 3 hours 

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Uliwooly
Expert

Once your phone its working, backup everything and repair it with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

zKranky
Visitor

Thank you very much, I'll try it now

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Uliwooly
Expert

Keep us updated 

zKranky
Visitor

What should I do if it doesnt turn on in an hour?

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Uliwooly
Expert

Wait for 2-3 hours if it doesn't work then contact your local Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

zKranky
Visitor

Ok thanks

profile.country.GB.title
Uliwooly
Expert

Keep us updated 

zKranky
Visitor

Ok, It will have been 3 hours in less than 30mins Slightly_smiling_Face