wifi problem

[Norris]

Hi,

Problem with WIFI , has been problem for a long time and its enoying.

I have turned off the phone many times but the problem is still there.

I can´t move the button to open for WIFI,  just after i used the phone 2-3 months so the phone its almost new.

Change the sim card to smaller card. can that be the issue `?

Regards Lena

[gwhispererz]

Hi, don't really understand your issue, but I believe software repair with PC Companion or Update Service should help.

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Be aware that this process will erase phone data completely, backup if necessary.

By the way, I have amended your subjet to 'wifi' ....

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[Norris]

Don´t really understand your answer. didn´t help.

Its the wifi on the phone which doesnt work.  no connection, can´t move the button so wifi should work.

When i go into the settings and then to Wifi the button is grey all other buttons to bluetooth etc is white and you can easily use bluetooth but for wifibutton is like stucked

[gwhispererz]

It could be a software issue, have you tried repairing phone software?

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[_alexdon_]

Software issue,that is my guess.You could take out your battery,put it back in and turn on the phone.See if anything changes,if not,repair with SUS.

EDIT:My bad,I thought I was in the U section.Sorry for the battery thing,I would suggest force restarting(power button+vol up until the phone restarts).