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WiFi Issues - Help Needed Please?

Rocco1
Visitor

WiFi Issues - Help Needed Please?

Hello everyone,

Had an Xperia X10i, which broke and was replaced by the Xperia Play. I have been unable to connect to my home WiFi since I got the phone mid September 2011. I have connected the phone to free public WiFi. And when I did this the phone alerted me to the public WiFi. I accepted to connect. It tells me it is connecting to the said network and then connects. And when I get close to these hotspots the phone will connect automatically to these networks. At home I open WiFi settings, I see my home WiFi is top of the list. I click on it and tells me the signal is excellent. I click to connect and although connecting may start, the name of my WiFi is never mentioned, and then phone disconnects within a few seconds. It's like my home WiFi is invisible. I tried resetting the phone to factory settings and starting again. I have also tried deleting my home WiFi and then reconnect but to no avail. I have even emailed Sony Ericsson and the reply got me stuck as they told me to see the ip address of my WiFi connection connection, but I have found no setting to find this out. I would really appreciate anyone's help.

Thanks in advance.

4 REPLIES 4
Jonathan
Visitor

I think this issue is related to Wi-Fi profiles.

The best way to test this is to disable the security on your router and pair it up again.

I would also advise that you download the following and use the repair option within:

http://bit.ly/q7VJsh


Let me know how you get on.

Rocco1
Visitor

Hello and thanks but have already tried this update and tried again tonight but no change in being able to connect to my home network.  Not happy.

mustang2011
Visitor

I have Neo V and I am using the internet through the WiFi router D-Link DIR615 ( have Airtel broadband connection).you have to configure the router to use it for mobile, it's very simple if you follow the instructions on the manual.

Rocco1
Visitor

Hello, don't have a manual for my home WiFi. And my last phone connected without any problems so I have no idea why it's not connecting?