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WiFi error message

Squarker
Visitor

WiFi error message

After the latest version update I now get the following error message randomly popping:
Error your WiFi network does not seem to be working. Please make sure your WiFi connection is turned on, that you are connected to it and if necessary signed in. I don't have my WiFi even turned on on the phone and still get the message, and it connects to WiFi at home no problem. It randomly pops up. Any ideas? Sony Xperia Z3 compact.
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6 REPLIES 6
Rickard
Master

Hi and welcome to the community!

Hard to say for sure but this sounds like it may be a message from one of your installed apps and not the phone itself. Could you take a screenshot of it?

Squarker
Visitor

Screenshot_2015-04-28-15-09-25.jpg

Thanks Richard, I never thought it could be an app. I'm not sure which one it could be though? 

Rickard
Master

I can't remember seeing this message before but a Google search suggested it might be an app from the operator 3 called inTouch. Do you have this app?

Squarker
Visitor

I do, and activated it just after the update! Well that's getting unistalled straight away. Thanks for your quick response mate.
Rickard
Master

No problem Slightly_smiling_Face

Please let me know if removing that app did help. Good to know in case i hear of it again.

Squarker
Visitor

Yeah that's fixed it, so thanks very much!