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wifi and bluetooth not working :(

Not applicable

wifi and bluetooth not working :(

my wifi and bluetooth not working when i get up from my sleep Slightly_frowning_Face

i've tried everything like downgrade to GB, then flash to ICS again, but wifi and bluetooth was not working Slightly_frowning_Face

is this because a hardware error? help please Slightly_frowning_Face

9 REPLIES 9
Nabeel
Master

I guess it's a hardware issue

Dial *#*#7378423#*#* in dialpad/phonepad > service tests > bluetooth (and then Wifi) > test it

See the results and post it here

Not applicable

This is what happened to my bluetooth, my bluetooth was completely enable?! i'm surprised, after service test it enable??

but the wifi was not enable at all, this is the pic, just enabling, that's all, but the wifi seems not enable

and after enabling the wifi, my phone was restarting itself?? WTH!!

after restarting, 10 second again, my phone restart and restart again Slightly_frowning_Face

please help me Slightly_frowning_Face

Screenshot_2012-07-04-08-41-01.png

Nabeel
Master

Ofcourse i will try t help but it seems a hardware issue

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________

elaraby
Visitor

I am also my phone xperia ray wifi & blutooth not working

mac address not avaliable and ip

and when i turn on wifi my phone is hange


please can you support me !

Veresova
Contributor

To be modified. No stock FW. This is a potential problem.

Nabeel
Master

Do a software repair,

Use SUS

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

Farzad
Visitor

I tried all the above steps but still it's not working, I have contacted many Sony service centers, they couldn't fix this problem...
please help
hkhari
Visitor

I have rooted my xparia ray and after that my wifi is not working. Pls help!!

Tags (1)
Energy
Visitor

Same problem, WiFi and Bluetooth don`t connect. I have tried with PCC to repair, but it is not woorking.

Other ideea? Please help...