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Wi-Fi keeps resetting

Staincross
Visitor

Wi-Fi keeps resetting

Hi There,

Android version 5.1.1.

Build number 23.4.A.1.200

I cannot get a Wi-Fi connection on my Z3 Compact Wi-Fi.  It searches for Wi-Fi networks, briefly brings up a list, will try to connect if a saved network is found, but then cycles back to searching for Wi-Fi networks.

Factory reset did not do anything to fix the problem.

Doing a repair through PC companion fixed the problem for 3 days before it reappeared.

I tried turning off the Wi-Fi through Settings and restarted the phone and it would not allow me to turn Wi-Fi back on.  I think I got it going again by Force Stopping "com.sonyericsson.settings.wifi" version 5.1.1-1 and restarting the phone, though this did not fix the Wi-Fi problem and looking at "com.sonyericsson.settings.wifi" now shows Force Stop is greyed out.

Diagnostics test passed WLAN/Wi-Fi, but interestingly failed NFC and GPS, though I know for sure the GPS works and I have not had any problems with NFC in the past.

Any ideas or assistance would be much appreciated.

Thanks,

D

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

@Staincross

Have you tested different routers? 

Staincross
Visitor

Yes.  Even with no routers in the vicinity, it cycles through searching for Wi-Fi networks.

profile.country.GB.title
Uliwooly
Expert

@Staincross

You should contact your Local support to get it inspected