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When mobile data turn on,phone gets off

heshan
Visitor

When mobile data turn on,phone gets off

hi all,when i turn data on my device gets off ..plzz help me to fix this problem :"( thanks

7 REPLIES 7
profile.country.RO.title
_alexdon_
Expert

Only when you turn on mobile data?Did you try another SIM?

alexdon
heshan
Visitor

yes i tried..

profile.country.RO.title
_alexdon_
Expert

Go for a software repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
heshan
Visitor

is it fix after that??if not what do i have to do :'(

profile.country.RO.title
_alexdon_
Expert

You can try,I cannot assure you.

alexdon
heshan
Visitor

yes i tried..also i update my phone..now i can't use the phone with the sim..it will off.but i can use the mobile without the sim 100% good /
profile.country.RO.title
_alexdon_
Expert

You need to stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon