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Whatsapp application issue

pratham2587
Visitor

Whatsapp application issue

Dear Team

i purchased my cell sony xperia p 2 months back and i have also udated the software ,,But i am facing the issue with whatsapp application as it is not connecting and i m also not abl to uptae my status is is showinf the message

Error Message:-

********************

Unable to connect .Please check that you are connected to the internet and try again.

Please reboot your phone if your connection problem persists.

********************

However all other application which are using internet are getting connected to internet properly.

So I don't think the problem is with internet connection.

Please suggest.

Thanks,

Pratham

13 REPLIES 13
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Uliwooly
Expert

it might be a taskiller or antivirus blocking this app

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

pratham2587
Visitor

I dont have any antivirus installed..I have checked it again but same error....

Please help for the issue ...

thanks

Pratham

profile.country.GB.title
Uliwooly
Expert

try the basic uninstall and re-install it

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

pratham2587
Visitor

i have tried it already when to told to check antivirus but showing the same error when the home screen appears of application to enter the no ....

profile.country.GB.title
Uliwooly
Expert

that's quiet odd, and all other apps work? open the browser and go to: speedtest.net

profile.country.GB.title
Uliwooly
Expert

is your whatsapp on the SD card or internal storage?

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

pratham2587
Visitor

it in internal storage but in application setting it is noty giving me excess to move the application on sd card...

speedtest.net test done but showing the same message again ..

pls hep for the issue

pratham2587
Visitor

i have also put a mail to whatsapp support and waiting for reply pls help me with a proper solution as i am not ableto use this appliaction waiting for support team reply

and sorry for multiple threads pls give the rply on this thread..

thanks

prathamesh

pratham2587
Visitor

waiting for reply

please help