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Waterproofing flap from USB port lost, need to replace it.

evil4dee
Visitor

Waterproofing flap from USB port lost, need to replace it.

Hi, the waterproof flap which covers the USB port on my Xperia Z1 has been lost. It must've been slightly loose and came off altogether when putting it into or taken it out of my pocket. I've searched everywhere and can't find it. I need to somehow get a new one as this has spoiled the looks and waterproof protection of my brand new phone. I am very happy with the phone, but this has really put the damper on it. Is there somewhere I can buy a few replacement caps to have just in case this happens again, and are these capable of self installing?

20 REPLIES 20
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Uliwooly
Expert

you have to contact your local Sony repair center

http://www.sonymobile.com/global-en/support/contact-us/

maf
Visitor

pretty much got the same issue, and got no where with sony really, apart from being told to send the phone away you might get charged and all your memory,contacts and what not would also be lost.  great thanks for that sony

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Uliwooly
Expert

You can back up everything so you wont lose your sms, mms, contacts, pictures, etc, I don't know why they will delete everything as they have to replace the housing or just the flap 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

evil4dee
Visitor

Yeah Ma, you're right. I contacted Sony support, they said I'll have to send the phone off to be repaired. This is absolutely ridiculous, so now I'm left with the chore of sending away my phone for a week everytime these stupid caps fall off, or the alternative, lose the waterproof ability and have the eye sore of no cap on that side. If these caps fall off so easily, the phone should come with a few extra caps and an easy way to self install.
Terrible design flaw by Sony, I don't think I'd recommend this phone after this to be honest.
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Uliwooly
Expert

Quick suggestion, use the Dock or just get the cable to charge the phone w/o having to open the cover/flaps all the time, think about it, in the long run it will wear off

http://www.ebay.com/itm/like/261295912444?lpid=82

Shn
Visitor

Hey there evil4dee.

I think I've found it:

http://www.witrigs.com/oem-usb-data-micro-sd-sim-card-block-covers-replacement-parts-for-sony-xperia...

It seems they have all sorts of replacement parts for Z1:

http://www.witrigs.com/sony-xperia-z1-replacement-parts

Cheers!

nick1989
Visitor

I have the same issue! The flap came off within 23 days of me owning the phone. My handset is faulty anyway it turns out with a screen that keeps cutting out but I can't send my phone in for repair etc as the missing flap voids all my warranty!!!!  I asked if they could just send out a replacement flap and I was told that it needs a sony qualified engineer to fit it even though it is just a rubber cord that needs poking into a hole. The whole incident is rediculous and has put me off sony for good!  DO NOT BUY THIS PHONE! more trouble than its worth... You don't get these issues with a Galaxy S4! or samsung in general with my experience...   regarding replacement parts, do they look exactly like the sony version?  If so then I can just get a replacement and send in my phone but if not it will defo void all warranty...  £400+ down the drain! thanks sony!

broko2
Visitor

"I was told that it needs a sony qualified engineer to fit it even though it is just a rubber cord that needs poking into a hole."

Тhis is so funny that it's not even funny... Grinning_Face

Sophia
Visitor

just like the man saying that advice a website sell these flaps for Z1, i bought a set and replace by myself quickly and easily. So i took $14 to be a engineer!!! LOL~