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Water Entered My Xperia Z3

Ryu5671
Visitor

Water Entered My Xperia Z3

so i just put my xperia z3 in water and it start making a creeking sound on the antena module,and become very hot the sounds gone after i turn it off

10 REPLIES 10
Samuel1
Hero

Hi,

As long as all the lids were closed the water should not enter the phone. Does the issues persist even when the phone has dried out? 

Best regards,

profile.country.GB.title
Uliwooly
Expert

@Ryu5671

It'll be wise to contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

Ryu5671
Visitor

Maybe i claim warranty cause it wont even charge my phone without its magnetic dock... maybe it got the charging circuit board

Ryu5671
Visitor

now no more signal in mobile data,wifi works mobile data doesn't.
i feel like buying sony phone is a mistake

chukxx
Visitor

Similar issue, i just washed my device slightly with water, it wasn't immersed, with all jackets closed, after 30 mins, i see water in screen, and phone starts to vibrate..

Any help?

Curnow1
Contributor

Hi , The Sony Xperia Z3 Is waterproof as long as all Cover's/lids/flaps are closed. The Z3 has the highest waterproof rating of IP68 , Which means it IS waterproof and Dust tight .

If all the flaps that cover the USB charging port and the MicroSD/ NanoSim were closed and water did enter the device , you should contact sony and reuqest a Vacuum Test. You might have a faulghty device which has manufacturing defect. If so then sony will replace the device for free . If the ports weren't sealed correctly then sony wont do anything about it and you will have to fully pay for a new motherboard or just buy a new device because it isnt worth buying a motherboard for a device which was water damaged. 

Also if the speaker was buzzing after the water submersion it is normall as long as everything else is working fine . The membrane covering the speaker has droplets of water on it and thats why its buzzing.

The heat isnt normall if you aren't doing anything with the device. 

If you have Droplets of water on camera lens / condensation water has defenetly entered your device.

chukxx
Visitor

Ok, i had my phone in a bowl of rice, the repeated vibration has stopped, i can hear audio when i use the volume of keys, but there touch screen doesn't work yet, and there's a thin film of water under the screen.

It's back in the bowl of rice with all the flaps open now.

I guess my mistake was rinsing the phone with warm/hot water, i think moisture got condensed below the screen.

The phone works perfectly now, camera, audio, audio jack, camera button, volume buttons, expect the TOUCH screen.

Any advice?

Tags (2)
Ryu5671
Visitor

well sony have a bad build qualty,and in the warranty card it said no water damage.... how can you get water damage in waterproof water.this is stupid

check xda developer its not just me 

ayub99
Visitor

Hi,
Before anyone who decides to take the phone for a bath, here is a test to see whether the water proof is working fine which uses just the phone and it's service mode (or any barometer app).
1. dial *#*#7378423#*#*
2. go to "Service Tests"
3. go to "pressure sensor"
4. slightly compress the phone using your thumb and index finger by pressing on the display and back.

All the flaps has to be closed. When you press on the screen, the pressure should rise. That means that the phone is waterproof. Note also that pressure levels vary on location and the environment the phone is in.

Source:-
http://forum.xda-developers.com/z3/general/guide-test-waterproofing-water-t2897886