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walkman doesnt work after the last update

mohamedhazwm
Visitor

walkman doesnt work after the last update

Told me when i open it unfortunately not work
11 REPLIES 11
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_alexdon_
Expert

Try to uninstall updates.

alexdon
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Uliwooly
Expert

settings > apps > all > walkman > uninstall updates 

z2elmo
Visitor

After uninstall of update the update center doesn't offer any update anymore. It always states that phone is up to date. Btw. Xperia Z2 4.4.4

Please help.
Last_Message
Visitor

You're not alone. I also cannot update other Sony/Xperia apps.

z2elmo
Visitor

Does your update center also show only one screen stating your phone is up to date even though for your apps you know there are newer versions?
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Uliwooly
Expert

It'll be wise to contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

z2elmo
Visitor

Why should I contact local Xperia Care? Is this not how it's supposed to be?

I remember with 4.4.2 on my Z2 there were 3 different sections in update center now there's only one and no updates shown.

Please let me know if this is wrong before I contact Xperia Care and have my phone turned in as it involves time without phone, having to do all setup again etc...

Thx

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Uliwooly
Expert

If you can't find an answer here, the wise thing to do is to contact Sony directly; keep in mind that this forum is for us, users, to help each other 

z2elmo
Visitor

Good point, sometimes I tend to forget it's users I'm talking to...

Thx