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W995 - problems entering contacts

Not applicable

W995 - problems entering contacts

My daughter's phone has started doing something very strange with her contacts - if you enter a number and save it  - when you go back to that contact the number has changed - it seems to another number in her address book - it's really bonkers. The phone is only a couple of months old - should we send it back or is there anything we can do?  Also she says she has problems hearing people she calls but his is probably a different issue.

1 REPLY 1
KrazyD
Contributor

Make sure you make a backup of all your personal data e.g contacts ec and then download a program called Sony Ericsson Update Service and update the phone and check if that resolves your issues.