vibration on keyboard

[glenlion]

My Z1 compact has suddenly decided to start vibrating when i type. It started with an occassional letter but now its constant. Sounds as if its vibrating through a loose casing, but there is no damage. The vibrate settings are not on so i dont know what has happened or how to stop it.

[_alexdon_]

Have you tried to go in keyboard settings - sound and vibrate - see if vibration is ticked?

[glenlion]

The vibration is off it was the first thing i checkef

[_alexdon_]

Can you boot in safe mode and see if the same occurs?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

I just want to exclude any software cause.

[glenlion]

Have re booted in safe mode and problem still exists

[_alexdon_]

Last shot before you have the device checked at a sony service is to repair software. You can do that or you can send it for repair.

[glenlion]

How do i do that?

[_alexdon_]

Performing a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[glenlion]

Thank you i will try this now