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very very important ....

mido1991
Visitor

very very important ....

after a few days with 4.2.2 update on my zl ......

the problem begins when the sound gone ..... all the sound gone no music no earphone sound no system sound the phone completley muted ......

and now the problem went bigger when the phone keeps restarting ,,,, i tried software repair and factory reset and all didnt help .....

i read about this problem in the internet and it seems to be not just me ....

i am now downgrading to 4.1 and see what will this ends up to .....

so my advice is never update to 4.2.2 and stay on 4.1 which is far better

2 REPLIES 2
heyhey
Visitor

Never happened on my ZL

Alexander1
Champion

Sorry to hear about your problem. Try to reinstall the software using Update Service:

http://www.sonymobile.com/global-en/tools/update-service/

You can also try to factory reset after the update.

If the problem still persists I suggest that you have your phone examined by a service center. Please contact your local support for more information:

http://www.sonymobile.com/global-en/support/contact-us/