Vertical Lines - visibly on bright / white background

[mmm273]

Hi i have problem. My Xperia SP has vertical lines all on the screen... they are visibly a lot, especialy on white background. I tired RMA, but thats was rejected. What i have to do ? On low-ends isnt that problem ( brother have Xperia M) so why on mid-end phone like this ? its rally disturbing.

[peterk2]

Same here. If you tilt the screen it is more visible. Connected to glove mode? Normal or fault?

[Ashroft98]

mmm273,can you take pictures of it?We might want to see it a little bit closer.Thanks.

[mmm273]

its not much visible on photo, but you can see it... real life is worse

[Ashroft98]

Thats bad.I suggest you to contact Sony first before bringing it to Sony Center.I think it is more to software related issue rather than hardware.

[mmm273]

no its not a software... im sure its HW failure, but as i said, its been on RMA and they said - "its a feature, not failure"... i dont know what now, because, i spen my money for failure phone...

I also contacted SONY and waiting for they answer. If its realy "feature" and not "failure" its my last SONY device.

Becasue this is not fair for me as customer.

[Ashroft98]

Did you put any screen protectors?

[mmm273]

no, on screen was foil with that red stripe ( prepurchased foil, no screen protector).

[peterk2]

Mine is a bit different.

I will try to make a photo as well.

It's visible in bright sun light better, when I tilt the screen a lot.

I thought it's a feature, but wanted to double check.

The lienes are very symmetric, hollow and seems to be under the glass. Grey lines with some texture.

I have no issues with touch sensitivity and phenomenon is not dedicated to white screens.

I thought it's may be the ASF (anti shatter film), but I do not really know if SP has it or not.

Different sources, different answer.

[Ashroft98]

Oh man,only now i saw the picture,i am sorry to say this,but that actually really is a feature...It is part from Corning Gorilla Glass 2(but don't know how it functions).That also exist on my phone,but since i put the brightness a little high,i did not experienced it.Don't worry mate,its normal.