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Using internet/apps while on a call?

JuggernautRob
Visitor

Using internet/apps while on a call?

Does anyone else have trouble using the internet and/or internet-driven apps while on a call?

This is something that all other phones I've had can do... and yet it's a problem with the SONY Xperia Z3v?!

7 REPLIES 7
Jake-SonyXperia
Champion

Hi JuggernautRob,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are you using a Wifi connection or a Network carrier connection when you try? also what type of apps are you using, as I am able to use Internet based apps whilst on a call. What exactly happens when you try?

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Uliwooly
Expert

@JuggernautRob 

The problem its not the phone but the network, Verizon, its a CDMA, just like Sprint, you CAN"T do both at the same time, either call or data. This is something Verizon/Sprint don't advertise at all. 

JuggernautRob
Visitor


@uliwooly wrote:

@JuggernautRob 

The problem its not the phone but the network, Verizon, its a CDMA, just like Sprint, you CAN"T do both at the same time, either call or data. This is something Verizon/Sprint don't advertise at all. 


I'm not sure what you're talking about.

As of last week, on my old phone, a Motorola Droid 4 on Verizon, I can be on a phone call, hit the home key, pop open any number of apps (Reddit app, NBA2k15 app, WWE app) and use their functionality while still on the phonecall, discussing what I'm seeing in the app. I know it's not using WiFi because I can do it from my car.

It's not "either call OR data", because I can use both concurrently.

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Uliwooly
Expert

Contact Verizon, its a network limitation, perhaps the data was on LTE while the call was on their 2G network and that's why you were able to and perhaps now there are LTE coverage issues, either or, contact Verizon regarding this. 

JuggernautRob
Visitor

A guy I know just mentioned something about it probably being a VoLTE limitation with the SONY Xperia Z3v.

Any thoughts on that? I'm perplexed.

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Uliwooly
Expert

It seems that it is on LTE which make sense as their CDMA networks can't handle both things at once

http://www.verizonwireless.com/support/apple-advanced-calling-faqs/

it was released to the iphone 6 and 6+ first and then few other phones, it might be up to Verizon to roll out this option to the Z3v

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Uliwooly
Expert

It's a network limitation

http://www.verizonwireless.com/support/knowledge-base-122537/

Enable/Disable Voice & Video - Advanced Calling 1.0 - Sony Xperia®: Z3v

[Device-Specific Instructions]

This feature is currently not available.

Which make sense as Verizon and other US carriers give advantage to other brands (apple, samsung)