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user profile not mine

amy1
Visitor

user profile not mine

I have just gone on my user profiles as I noticed a little blue symbol in the corner and the profile that it says is me has a different phone number attached to it. No idea who this number is but it doesn't connect when I try to call it. Does anyone else have this issue or know how I can fix it
10 REPLIES 10
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_alexdon_
Expert

The blue icon should be your account. Take a look in settings if there is other account added.

alexdon
amy1
Visitor

It is saying the number for my account is a different phone number than what mine is. Got no other user profiles on there
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_alexdon_
Expert

But does your account show any number?

alexdon
amy1
Visitor

It is saying my account is this other number
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_alexdon_
Expert

I am not sure I understand, @Thommo do you have any idea?

alexdon
Thommo
Genius

No don't understand either - The Blue icon and details are what you have entered - Not sure where this number comes from as I don't have one

Daruschka
Visitor

Do you have an explanation for this? I have exact same problem. I did not enter the phone number which appears under blue icon.
delster
Visitor

I have the same problem.
The number I have learnt was a temporary number given to me by my mobile supplier when I was transferring contracts.
But what I don't understand is why you are not able to edit your user profile.
What if you were to change mobile suppliers and they gave you a new number.....it seems that your user would be stuck to the first number it ever picked up.
RohitTech
Visitor

Create another user as admin and then delete this user.
Enjoy!!