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HateNewPhones
Visitor

User number

Please help!!

I've just upgraded to the Z5.  My own number on my contacts list is set at 00 0000000000 and it won't let me edit it to change it! I've worked out how to manually sync contacts profile pics from FB onto my contacts list, but it won't let me do it on my own contact details.  (Basically, in text messaging, pics of my contacts are there, but I can't link mine to do the same).

Any ideas please? Thanks in advance 🙂

9 REPLIES 9
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Uliwooly
Expert

@HateNewPhones

could you elaborate a bit more on the steps that you have taken to edit the number?

HateNewPhones
Visitor

I'll do my best!

When I click onto my contacts list on home page, "myself" is at the top (under ICE) and the number in there is set at 0's and I can't edit it.  Would it be something to do with the original settings when you first turn the phone on?

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Uliwooly
Expert

@HateNewPhones

Settings > apps > all > phone > clear data > restart the phone > check again

HateNewPhones
Visitor

Haha I've got 3 phone's!! One with no data, one with 36kb and one with 64kb! What have I been up to!!! Which one or all 3? Sorry, I really am no gadget guru!

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Uliwooly
Expert

HateNewPhones
Visitor

All done, and sadly still doing the same thing 😞

HateNewPhones
Visitor

I don't know if this will help, but when I go into settings, users, my number is all 0's in that too?

ashishsingh007
Visitor

Go to setting click support below about phone there it's an option to enter your number have you tried that?
Rickard
Master

The number with 0's may perhaps be what your operator has programmed as your number on the SIM-card. You can check this from Settings -> About phone -> Status -> SIM status -> My phone number.
I'm afraid i don't know of any way to change this number from the phone but having no or wrong number here should not cause any issue.