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USB Conection messing with Touchscreen

Wedchidna
Visitor

USB Conection messing with Touchscreen

Hi, it's my first post here.

I noticed that when I connect my E3 to the PC through the USB the uper half of the touchscreen function with some bugs:

- On the uppermost part, it does not respond
- More near the center, the 'swipe' doesn't work, and
- The 'hold' (touch and maintain the contact) function behaves sometimes as a simple 'touch' (i.e. open an app, instead of moving the icon), and sometimes it just keeps jerking short random movements, shaking about.

It keeps like this always when I connect, and restores back to normal when it's disconnected. Since the phone is brand new, it gets me a little worried. Does anyone's phone share this aspect? Any idea about what could be causing it?

Thanks for the attention~

1 REPLY 1
Thommo
Genius

You need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/