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USB charging cable will not physically fully insert

scottyk
Visitor

USB charging cable will not physically fully insert

As title describes, the phone can charge but will pop out will the slightest move or even for no reason. Looking at the port on the phone, the internal connector seems too close to the bottom of the port.

Is there any way to fix this myself or is it a repair job?

Phone is quite new so should be in warranty. 

Thanks

1 REPLY 1
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Uliwooly
Expert

@scottyk

That seems to be physical damage, contact your Local support regarding warranty questions as this is a user based forum.