USB charger / SD card Cache problem

[ChristopherL]

Hello,

This is my first post here, so hope this can help me.

It's been a few weeks thats my USB cache doesn't hold on very well, it's doesn't want to stay in place. A few days ago it even fell off, and it has been falling off more and more since then. Yesterday I finally lost in, probably in the street, so it's impossible to retrieve.

Can Sony do anything to help me ? Like sending a new one ? I do not wish to send my phone simply for a cache, I do not have any other spare phone.

Thanks a lot for the help

Christopher

[Qatrium]

If you mean that flap cover, you have 2 options if you lost it:

1) Contact Sony support and send the phone for fixing a new one:

http://support.sonymobile.com/global-en/contactUs/

2) Buy a new flap cover from Amazon or eBay and install it yourself, should be easy.

Bear in mind that your phone is NOT water resistant during the period you don't have a flap cover installed.

[ChristopherL]

As said, i do not wish to send my phone if possible.

I have seen that they sell some on Amazon, but why would I pay if it fell by itself ? Not very logic

That's the exact reason I would like to have a new one, because it's now vulnerable to dust and water

[Qatrium]

A new one will not fall from itself, may be the old one has began to wear off from usage.

[ChristopherL]

That's exactly what happenned, it weared off from usage.

Does the Sony team answer to forum topics ?

I tried using the contact chat but it doesn't work..

[Uliwooly]

@ChristopherL

This is a user based forum.