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update

dett
Visitor

update

hi,I have a problem with updating my sony xperia v.I have already dowloaded the software update but when it must update the I get a reply that says ONLY SONY ERICSON DEVICES SUPPORTED.IHAVE DONE EVERYTHING I COULD ,HOPE U CAN ASSIST ME IN THIS PROBLEM. 

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

How are you trying to update your phone? Is it directly in the phone or is it via PC/Mac? Where do you get this error message, in the phone or computer? If you have not tried to update from a computer yet via USB-connection, I would suggest that you try that.

For PC, use PC Companion:
http://www.sonymobile.com/global-en/tools/pc-companion/

Are you a Mac user, use Bridge for Mac:
http://www.sonymobile.com/global-en/tools/bridge-for-mac/