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Update

mateka
Visitor

Update

I've tried to update the Sony Xperia SP's softvare but the phone disconnected from the computer while the update was installing and after that the phone's starting up  stops at the 'Sony picture'. I've tried to start the update again but didn't work. Can anyone help me?

9 REPLIES 9
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_alexdon_
Expert

Force shutdown the phone.Connect to wall charger and turn it on after.

alexdon
RomanNervos
Visitor

you got the 4.3 update?

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_alexdon_
Expert

He probably has the last update,not 4.3

alexdon
KaeM
Visitor

Use Sony PC Companion

mateka
Visitor

I've tried to but didn't work.

mateka
Visitor

'Connect to wall charger and turn it on after.' Still, only shows the 'sony picture'

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_alexdon_
Expert

Download sony update service and update(or repair).

alexdon
mateka
Visitor

Only sense the phone for 1-2 minutes until the screen is black an the light at the bottum is green, after the sony picture come up the computer doesn't  sense it anymore.

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_alexdon_
Expert

Charge it for 1 hour,retry to repair with sony update service.If still not working,take it into service.

alexdon