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Update messing with phone, big time

Phoenix06
Visitor

Update messing with phone, big time

Messaging freezes and malfunctions
Battery drains without usage
Phone restarts when trying to make a phone call

Please help! Can't operate like this...
15 REPLIES 15
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Uliwooly
Expert

@Phoenix06

Which phone do you have? 

Which Android version? 

Phoenix06
Visitor

Xperia Z2
Android: 5.1.1
Phoenix06
Visitor

@uliwooly
Xperia Z2
Android: 5.1.1
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Uliwooly
Expert

@Phoenix06

Repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

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Uliwooly
Expert

@Phoenix06

Settings > power management > battery > check and take screenshots of 

the list of apps

the graph

tap on the top 4 items on the list and take screenshots of each

post them all here or upload them on box or dropbox and post the link here.

Phoenix06
Visitor

Will try this, thanks so much
Will let you know how it goes
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Uliwooly
Expert

keep us updated

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Uliwooly
Expert

@Phoenix06

The problem is how often you sync the Email app, as you can see your phone is awake most of the time.