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themartian

HELP!

I'm having trouble updating my Xperia P to the Ice Cream Sanwich. I'm on the "Prepare" stage after downloading the update. I've done the following steps:

1. disconnect the cable from phone and PC

2. turn off the phone and wait for 5 seconds

3. connect the cable to the PC

4. press the volume down button while connecting the cable to the phone.

So far, it just shows the SONY logo and the charge bar.

I've disabled the firewall, already have JAVA installed and closed my antivirus.

I've repeated the steps over and over again.

What do I do next? How do I proceed with the update?

Please reply ASAP!

Uliwooly

your phone has to be off.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Uliwooly

also install SUS > restart your PC > run SUS > press and hold Volume Down and THEN connect the usb cable, your PC should start downloading the drivers

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522