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Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h
Visitor

Update 10.4.1.B.0.101 Error [Help]

Hello, i tried to install the 10.4.1.B.0.101 update in my Xperia Z, but after the phones restarts, it gives me a warning that the update could not be installed or failed. It happend everythime i tried to install this update. I tried it in sony companion but the same thig. It displays an error message..

11 REPLIES 11
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_alexdon_
Expert

Try to update via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
k_a_v_i_s_h
Visitor

When i run the app, it says "NO NETWORK" Thinking_Face

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_alexdon_
Expert

Do you have a good internet connection?

alexdon
k_a_v_i_s_h
Visitor

Yes i have a good internet connection.

Orange Internet 1mbps

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_alexdon_
Expert

That internet connection is on your phone but you need to run sus on your computer.

alexdon
k_a_v_i_s_h
Visitor

sony.jpg


Heres a screen shot of the problem ! i ran the software from my PC !

Rickard
Master

If your PC has a firewall installed, make sure that it's set to allow Update Service. The problem is that Update Service is unable to connect to our servers from your PC and internet connection for some reason.

k_a_v_i_s_h
Visitor

I've checked the firewall settings and its all good but still get this network problem.

Rickard
Master

Is you internet connection using any proxy? You may be able to see that under Controlpanel -> Internet options -> Connections -> LAN settings but if you're using some type of software for the connection you may not be able to see the settings here.