Share your experience!
I need a help.. yesterday when i replace my livewallpaper with a static preinstalled wallpaper that definitely came from sony. My phone hangs then the wallpaper shows only black.. then my touchscreen didnt work.. So i decided to soft reset my phone.. but no use.. i cant even unlock my phone because my touchscreen was unresponsive.. please help.. i tried to hard reset it but i also cant even hard reset it..the notification bar is working properly but i cant pull it down to update my version because i saw in sony website that i have to update it.. BUT HOW if i cant connect my phone to computer because i cant TAP the connect to phone in the notification bar.. PLEASE HELP....... :smileysad::smileycry:
________________________________________________________________
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC or SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
________________________________________________________________