unable to watch facebook videos using mobile data

[brewerdoobie]

im unable to watch facebook videos while using moblie data, a on on screen message appears saying sorry, but an unknown error occurred while trying to play this video.

while the z3 is able to play other videos eg own or youtube on mobile data but only able to play facebook videos using a wifi network.

Any help would be appreciated & ty in advance. 

[brewerdoobie]

They are a few other phones that facebook videos dont work but majority of complaints are about the z series. 

As soon as Facebook get back to me I will post back here.

Just hope I can find a fix soon but you never know android 5.0 lollipop update will fix it.

[Uliwooly]

Again this is NOT a Sony issue, this is a facebook issue as they are in charge of their apps, they have to address this bugs not Sony. just like if Gmail, Maps, Youtube starts acting up, it will be up to Google to address the issue not Sony

[charrette]

Hello,

Having same problem on my new XPERIA Z3 compact. I cannot read the Facebook video even with good 4G signal, I can only read it when I am connected to the Wifi...

I hope Sony will fixe this bug as soon as possible, after many years with Iphone without any problem I choose sony for their hih levelof quality but I am very confused to face such kind of problem and so fast...

I read that it is not Sony bug? why it is working with other brand like samsung or LG?

I expect tha Lolipop will fixe the bug...

[charrette]

Hello,

Having same problem on my new XPERIA Z3 compact. I cannot read the Facebook video even with good 4G signal, I can only read it when I am connected to the Wifi...

I hope Sony will fixe this bug as soon as possible, after many years with Iphone without any problem I choose sony for their hih levelof quality but I am very confused to face such kind of problem and so fast...

I read that it is not Sony bug? why it is working with other brand like samsung or LG?

I expect tha Lolipop will fixe the bug...

[Rafo82]

I have the same issues on my Z3 Compact, can't play facebookvideos via mobile network, only wifi.