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Unable to view images/videos in Gallery?

TheMarshmalloo
Visitor

Unable to view images/videos in Gallery?

I am able to take photos and record videos and what not, and it does appear as thumbnails in the camera screen, but if I tap on the thumbnail, it opens to a dark screen. And when I go into Gallery, it has the background of the Gallery, but with no content. I have tried to clear the data, but that rarely works, and when it does, I can only view the Gallery once, going back to the blank screen if I open it up a second time. 

9 REPLIES 9
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Uliwooly
Expert

Settings > apps > all > album > clear cache > restart your phone 

TheMarshmalloo
Visitor

It won't let me clear cache. 😕 I can only clear data.

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Uliwooly
Expert

Do so 

TheMarshmalloo
Visitor

I still have the same issue. Nothing seems to have changed.

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Uliwooly
Expert

Download OI File Manager > look for DCIM > 100Andro > can you see the pictures?

TheMarshmalloo
Visitor

And that clashes with another issue. ;_;
I can't connect to the home wifi.

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Uliwooly
Expert

Repair your phone with SUS 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

TheMarshmalloo
Visitor

I don't have a usb cable for my phone. Slightly_frowning_Face

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Uliwooly
Expert

any micro USB should work, there isn't any other way around it