Join now - be part of our community!

Unable to make outgoing calls/surf data with Airtel Sim

NiteshZ3
Visitor

Unable to make outgoing calls/surf data with Airtel Sim

Hi,

Yesterday I bought new Airtel nano SIM and after putting it in my Z3, I am unable to make any outgoing call or surf data.

It gives me Call Ended prompt immediately when I dial any number, the phone number is activated, the signal strength with H+ is full and sending SMS is working. 

I checked with Airtel and they don't have any clue about it as this SIM works with other handsets. And my Z3 was working perfectly fine with Vodafone SIM card. Now one weird thing is that it worked for couple of calls yesterday when I put the SIM for the first time but my phone number was coming as "Private" at the receiver's end.

Any suggestions on how to go about solving this will be much appreciated.

Thanks,

Nitesh

5 REPLIES 5
Thommo
Genius

Sometimes and this is network dependant if they suspect the phone to be lost or stolen as in this case with change of Sim card and provider then the origonal network can and some will block the phone untill you have rang them and proven it's not the case or if you have bough this 2nd hand then the origonal seller may have stopped paying the contract bill and thus the phone is blocked

NiteshZ3
Visitor

Interesting, so you mean that due to some bad data in their system my phone number is being considered as someone's lost/stolen number. Thanks for the tip, I will check with them tomorrow morning...

Thommo
Genius

Not your number but the phone - check with the network that the phone had the previous sim card in it

MuraliK7
Visitor

Is your phone encrypted?
ashishsingh007
Visitor

No, stolen phone are not blocked in india by any operator. If it's showing your number as private then it's very strange as normally you need various legal approval to make your number private.

Can you ask other person to call you? Do you recieve the call?