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Unable to install or start phone software update components.

Not applicable

Unable to install or start phone software update components.

This error appears to be quite commmon when upgrading to Android 2.1, yet there seems nothing posted on fixing it.

Is there a directory on the PC or phone which is blocking this?

Anyone tried it on a second PC?

Durelli

39 REPLIES 39
profile.country.GB.title
Uliwooly
Expert

Slightly_smiling_Face I'm glad it's working

Not applicable

Download "Update_Service_Setup-2.11.12.5.exe" install and follow the instructions.

problem solved Slightly_smiling_Face

Not applicable

don't forget to upgrade ur pc to latest java before installins SUS or else u will meet unexpected error. Thx^^

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I can't update either and can't seem to work out any of the fixes mentioned above. I've updated Java, disabled firewall. If I try to update from the support page I keep going around in circles getitng PC Companion. Any advice?

If this has been going on with so many people for so long, why wouldn't Sony fix this?

Not applicable

I faced the same issue. I am running Windows 7 Basic on a Dell machine. I unloaded my antivirus and disabled Windows Firewall for all three - local machine, private networks and public networks. Java was already updated. The update worked!

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Tika
Visitor

NO.

Tika
Visitor

How can do this?

emulationsoft
Visitor

There are many problems occurs in development we provide good solutions in asp.net , J2SE (java) and working on all latest technologies and server monitoring

Jerko
Visitor

Hi there you just need to turn off the proxy settings on Sony PC companion 

press on tray and choose setting and select no proxy  
and you'r done Grinning_Face