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Unable to delete some app's after lollipop update
Hi! After I updated my Z2 to lollipop today, I moved some app's to my sd card. I was not aware that it was not working properly.
Later I saw that the app's I moved cannot be opened or even deleted and when I reinstall them again they don't even show up. Can someone help me pls! I have attached a screenshot also.
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You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
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Sorry to hear that you have issues moving apps.
I recommend that you try to clear data for Xperia Home under Settings -> Apps -> All -> Xperia Home. But please note that this will reset the home screen to default settings (widgets and shortcuts).
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