Unable to delete files from encrypted external SD Card using File Commander

[oscaralmgren1]

I've run into some trouble trying to delete the directory com.spotify.music from my external SD Card (encrypted) after a hard reboot using the reset button next to the sim card.

I need to do this for the Spotify app to work (FC on starting it) and I'm currently unable to delete the folder and its contents from Sony provided file explorer(FC File Commander).

Is there a way to delete this app from adb or other command line tool or how should I go about this? Developer options are enabled because I'm learning to develop apps. Not particularly keen on rooting or otherwise format my SD Card but it's an option if there are no other ways to do it. 

I can see the contents of my card using File Commander just fine. Spotify app is uninstalled, I tried remove cache and data before uninstall also.

[Thommo]

Are you able to delete files via your Pc or are you able to remove the card from your phone and connect it to a Pc for file deletion - There is a free program called Unlocker currently on version 1.9.2 which is excellent at deleting files that don't want to be deleted - You would install the program then right click the file and choose Unlocker and then when the program starts choose delete

[SergioPL1]

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@Thommo wrote:

Are you able to delete files via your Pc or are you able to remove the card from your phone and connect it to a Pc for file deletion - There is a free program called Unlocker currently on version 1.9.2 which is excellent at deleting files that don't want to be deleted - You would install the program then right click the file and choose Unlocker and then when the program starts choose delete

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I guess he will not be able to move the SD card to the computer since it's encrypted and is working only with that particular device, but he should be able to access it via PC.

If you can try to uninstall Spotify from your phone. I assume Spotify is not working due to some rubbish inside it's directory, but on the other hand you can't delete the folder because it may be used by Spotify. If you uninstall app folder may be unlocked.