Unable to dail from bluetooth accessories

[piscean22]

just bought a Xperia T2 Ultra Dual with using two sim cards. but the phone is unable to take any dailing request from my VW bluetooth car kit, smartwatch 2 and all other bluetooth handsfree. i had a xperia Z ultra and it is perfectly fine doing that.... this is unacceptable and i rely on bluetooth phone kit a lot

[Rickard]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm not sure but i suspect this has to do with the phone having two SIM-cards so it needs to know what SIM-card to use.
I will forward you question internally and see if i can get more information about this.

[piscean22]

Thanks a lot for your help Rickard. I try to disable sim card 2 and bluetooh dialing works fine. When both Sim 1 and Sim 2 are enabled, the phone simply ignore all dialing requests from bluetooth... I rely on bluetooth car kit and hands free a lot so having only one SIM card enabled in order to use bluetooth would defeat the purpose of having a dual sim phone... It seems to me that this problem is unique to this dual sim phone and I hope a software update will fix this problem soon (at least offer a choice to set as default for which SIM to handle dailing request via bluetooth)

[Rickard]

I got some more information about this and when you have two SIM cards and try to place a call from a bluetooth device you should get a dialog in the phone where you can select which SIM to use. Do you get any dialog in your phone when you try to make an outgoing call from your car?

[RajuByna]

Hi,

I am facing similar issue as piscean22 here, Rickard.

YES all of the above you suggested works but When I'm driving I will not be happy to reach out for my phone and select which SIM to make a call. The very purpose of using bluetooth accessory (car dialing keypad) or from SBH52 gets defeated.

I would prefer a settings option where we can select "Default SIM card for calls" just like "Sim card for data traffic" which is there under Dual SIM settings.

Expectingt the update solves this issue with the integration stated above.

TIA

[Rickard]

I don't know if this is something that can be added but i will forward it as feedback internally.

[RajuByna]

Thanks Rickard, would appreciate, being a loyal SONY fan, if that can be added in future update 

[alexxis]

Rickard, It surely can be added. Sony must urgently fix this bug. If you need help look at ZTE or Alcatel devices.  I used 2 dual SIM phones from this vendor's before and never had such problem. To dial from dialpad while driving is rediculous. We have to look at the road not at the phone!

[Dipakk]

I have Sony SBH 52 bluetooth headset it can access call log from my t2 ultra but when dialing through bluetooth phone is asking SIM card 1 or 2 so there is no use of bluetooth coz i have to select SIM every time,, does anyone have solution for this ? have tried many apps for SIM but no solution:smileyshocked:

pls pls help me

[Dipakk]

Mee to hfacing the same problem not able to dial from bluetooth its asking SIM in dialpad, also there is no option for Video call..

pls sony fix the problem ASAP