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Unable to capture snaps

Not applicable

Unable to capture snaps

I have a problem with my phone i open camera and capture snap, when i click capture its throw me on main menu.

I have done soft reset the phone but no improvement

Kindly Advice.

11 REPLIES 11

which phone do you have?

Not applicable

I have W580i

do you have enough space on your SD card?

Not applicable

currently i have only phone memory and its 16 MB free.

were you able to capture pictures before? delete some pictures and see if you can take new pictures

Not applicable

I have deleted all picture but same result.

currently 16MB free space are available in my phone memory

Sam
Legend
Legend

If the application crashes and throws you to the main menu it sounds like a software issue in which case I would have to advise that you run an update via PC Companion:

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/pccompanion/w508?cc=gb&lc=en

I don't know if it's compatible with your phone but try this out

My Phone Explorer

http://www.fjsoft.at/en/

to backup everything then repair it with either PC Companion or Update Service

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe

Not applicable

Unable to download software from site do u have setup file so send me.